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[Support ticket]

Creating Support ticket

Oct. 10, 2021, 4:10 p.m., Sun, KST.

After login, under 'Support' menu. Clicking 'Support ticket' will show the listing page with 'Add' link in the page title. Click the 'Add' link and follow the on screen steps.

Important ! Reply will be sent to your email address registered in the 'Personal profile page'.
  1. Category. Select the support ticket category.
  2. Inquiry details*. Provide the support ticket details.
  3. Image. Optionally, image can be attached.
  4. File. Optionally, file can be attached.
  5. 'Submit'. Click submit button to send the support ticket.
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