Opinion
Why do medical doctors work together with other doctors?
Because you can't do things all alone. Vehicle diagnosis and maintenance is the same. External expert help should be sought if necessary. Absolutely important in this collaboration process is the collaboration system and documentation.
Examples include shared documentation system such as clearly defined and questions, symptoms, fault codes, diagnosis, solutions and others.
All of these should be be searchable by automobile make, model, generation, questions, diagnostic trouble code, cases, technical service bulletins, diagnosis, solutions, references, etc.
Such system will help clients and technicians better understand the symptoms, faster diagnose the problems and more easily solve the problems.
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